Campaigns
Bulk email is sent through QuantixOne's Campaigns feature — the same feature used for bulk WhatsApp sends, just with Email chosen as the channel. For the full, up-to-date walkthrough (creation flow, audience selection, run statuses, scheduling), see Conversations → Campaigns. This page covers only what's specific to choosing Email as the channel.
A Campaign lets you send a template to many contacts at once and track delivery. Creating one is a two-step process:
- Select Campaign Type — Broadcast Campaign (pick recipients in QuantixOne) or CSV Broadcast (upload a CSV of recipients).
- Choose Channel — pick Email.
Then fill in a unique Campaign Name and select an Email Template to send.
Choosing Recipients
For a Broadcast Campaign, pick your audience from the Contacts tab (individual contacts) or Filter by Tags tab. For a CSV Broadcast, upload a CSV of recipients instead.
Campaign Status
| Status | Meaning |
|---|---|
| Draft | Still being set up |
| Ready | Fully configured, ready to launch |
| Scheduled | Will send at the chosen time |
| Running | Messages are currently going out |
| Paused | Sending has been paused mid-run |
| Completed | All messages have been sent |
| Cancelled | The run was cancelled before completing |
While a run is Scheduled or Running, its status and delivery counts (delivered, read, failed) refresh automatically — no need to reload the page.
Viewing All Campaigns
Go to Conversations → Campaigns to see all campaigns — WhatsApp and Email — in one list.