Campaigns
A Campaign lets you organize bulk emails under a named initiative, track delivery and engagement, and schedule multiple sends. Use campaigns for newsletters, product announcements, onboarding sequences, and other multi-send initiatives.
Creating a Campaign
- From the bulk email form, click Create Campaign (or navigate to Conversations → Campaigns).
- Enter a Campaign Name.
- Choose the Contact List or segment to target.
- Select a Template or compose the email inline.
- Click Save Campaign.
Fill in the campaign name, audience, and email content.
Campaign Details
Each campaign has a details page that shows:
| Field | Description |
|---|---|
| Name | Campaign identifier |
| Status | Draft, Scheduled, Running, Completed, or Paused |
| Total Contacts | Number of contacts in the target list |
| Sent | How many emails have been sent in this campaign |
| Delivered | Emails confirmed as delivered |
| Opens | Number of unique email opens |
| Clicks | Number of link clicks in the email |
The campaign details page shows real-time delivery and engagement stats.
Adding Runs to a Campaign
A Run is a single send batch within a campaign. You can add multiple runs to a campaign to send the same or different content to the same audience over time.
- Open the campaign details page.
- Click + Add Run.
- Configure the email content and schedule.
- Click Save Run.
Add multiple runs to send emails over time within the same campaign.
Pausing and Resuming a Campaign
If you need to stop a campaign mid-send:
- Open the campaign.
- Click Pause.
To resume, click Resume. Emails already queued in the current run will continue delivering, but no new runs will start until you resume.
Viewing All Campaigns
Go to Conversations → Campaigns to see all campaigns in a list with their status and basic stats.
The campaigns list shows all campaigns and their current status.