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Last Updated: May 13, 2026, 11:42 AM

Sending Bulk Emails

Bulk email lets you send a single email to a large number of contacts at once — ideal for announcements, newsletters, and promotional campaigns. You can compose the email inline or use a pre-built template.


When to Use Bulk Email

Use bulk email when you need to reach many contacts simultaneously with the same message. For one-on-one emails in a conversation thread, use the standard email composer instead.

Bulk sends cannot be recalled

Once a bulk email is submitted, delivery begins immediately for all recipients. There is no undo. Use Schedule if you want a window to review before sending goes out.


Starting a Bulk Email

From the Contacts List

  1. Go to Contacts in the left sidebar.
  2. Select the contacts you want to email using the checkboxes.
  3. Click Bulk Actions in the toolbar.
  4. Select Send Email.

Contacts list with multiple contacts checked and Bulk Actions menu open showing Send Email Select contacts and use Bulk Actions to start a bulk email.


The Bulk Email Form

The bulk email form has the following fields:

FieldDescription
SubjectEmail subject line (required)
FromYour verified sender identity
TemplateOptional — select a saved email template
BodyRich text editor for the email body

Bulk email form with all fields visible Fill in the subject, choose a sender, and compose the body.


Using a Template for Bulk Email

  1. Click Select Template in the form.
  2. Browse or search for the template.
  3. Select it — the body is pre-filled with the template content.
  4. Adjust any content or variables as needed.

Template selector in the bulk email form Apply a saved template to pre-populate the email body.


Reviewing the Recipient Count

Double-check the count before sending

The recipient count excludes contacts on email DND automatically. If the number looks lower than expected, some contacts in your selection may have DND enabled — check their contact records.

Before sending, the form shows how many contacts will receive the email. Review this number to confirm the correct audience is selected.


Sending

Click Send to immediately deliver the email to all selected contacts, or click Schedule to set a future delivery time (see Scheduling Runs).

QuantixOne queues the emails for delivery and shows a confirmation once the batch is submitted.


Video Walkthrough


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