Sending Bulk Emails
Bulk email lets you send a single email to a large number of contacts at once — ideal for announcements, newsletters, and promotional campaigns. You can compose the email inline or use a pre-built template.
When to Use Bulk Email
Use bulk email when you need to reach many contacts simultaneously with the same message. For one-on-one emails in a conversation thread, use the standard email composer instead.
Once a bulk email is submitted, delivery begins immediately for all recipients. There is no undo. Use Schedule if you want a window to review before sending goes out.
Starting a Bulk Email
From the Contacts List
- Go to Contacts in the left sidebar.
- Select the contacts you want to email using the checkboxes.
- Click Bulk Actions in the toolbar.
- Select Send Email.
Select contacts and use Bulk Actions to start a bulk email.
The Bulk Email Form
The bulk email form has the following fields:
| Field | Description |
|---|---|
| Subject | Email subject line (required) |
| From | Your verified sender identity |
| Template | Optional — select a saved email template |
| Body | Rich text editor for the email body |
Fill in the subject, choose a sender, and compose the body.
Using a Template for Bulk Email
- Click Select Template in the form.
- Browse or search for the template.
- Select it — the body is pre-filled with the template content.
- Adjust any content or variables as needed.
Apply a saved template to pre-populate the email body.
Reviewing the Recipient Count
The recipient count excludes contacts on email DND automatically. If the number looks lower than expected, some contacts in your selection may have DND enabled — check their contact records.
Before sending, the form shows how many contacts will receive the email. Review this number to confirm the correct audience is selected.
Sending
Click Send to immediately deliver the email to all selected contacts, or click Schedule to set a future delivery time (see Scheduling Runs).
QuantixOne queues the emails for delivery and shows a confirmation once the batch is submitted.