Notifications Overview
The notification bell in the top navigation keeps you on top of activity across the CRM — new WhatsApp messages, capacity warnings, and other account events — without needing to check each module individually.
What You Can Do with Notifications
| Capability | Description |
|---|---|
| View notifications | Open the bell to see a System feed and a separate Alerts feed, each with an unread count. |
| Mark as read | Click a notification to mark it read and see its full details, or mark every notification in a tab as read at once. |
| Clear notifications | Clear all notifications out of view from the overflow menu. |
| Browser push | Enable native browser notifications so new items alert you even when the tab isn't focused. |
| Channel preferences | Choose which channels (Email, SMS, Push, In-App, WhatsApp) can deliver you notifications. |
| Do Not Disturb | Set quiet hours during which only critical alerts get through. |
Navigating to Notifications
The bell icon sits in the top navigation bar on every page. A badge on the bell shows your unread count (capped at "99+"). Click it to open the notifications panel.
Notification-related settings — channel preferences and Do Not Disturb — live at Settings → Preferences, also reachable directly from the bell's overflow menu.
Video Walkthrough
Watch the complete walkthrough below.