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Last Updated: May 13, 2026, 11:42 AM

Scheduling

Instead of sending a bulk WhatsApp message immediately, you can schedule it for a specific date and time. This is useful for announcements, time-sensitive promotions, and coordinating outreach across time zones.


Scheduling a Bulk Send

In the bulk WhatsApp form:

  1. Complete the form — select the template, map variables, review recipient count.
  2. Under Sending Options, select Scheduled.
  3. A date and time picker appears.

Bulk WhatsApp form with Scheduled option selected and date/time picker visible Select Scheduled to reveal the date and time fields.


Setting the Date and Time

  1. Click the Date field and pick a future date from the calendar.
  2. Enter the Time for delivery.
  3. Select the Timezone — the send executes at the chosen time in this timezone.

Date picker, time input, and timezone dropdown for scheduling Set the exact date, time, and timezone for the bulk send.

  1. Click Schedule to confirm.

A confirmation shows the scheduled send time.


Viewing Scheduled Sends

Scheduled bulk sends appear in Conversations → Campaigns with a Scheduled status and the exact delivery time shown.

Campaigns list with a row showing Scheduled status and delivery time Scheduled sends are listed in Campaigns with the delivery time.


Editing a Scheduled Send

Before the scheduled time:

  1. Open the campaign in Conversations → Campaigns.
  2. Click Edit Schedule.
  3. Update the date, time, or timezone.
  4. Save the changes.

Cancelling a Scheduled Send

  1. Open the scheduled campaign.
  2. Click Cancel Send.
  3. Confirm cancellation.

The send is removed from the queue. No messages will be delivered.

Cancel Send button on a scheduled campaign detail page with confirmation dialog Cancel a scheduled send at any time before it executes.


Video Walkthrough


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