Business Profile
Your WhatsApp Business Profile is the public-facing page contacts see when they tap your name in WhatsApp. Keeping it complete and accurate builds trust with contacts and improves message deliverability.
Navigating to Business Profile
- Go to Settings → Channels → WhatsApp.
- Click the pencil (edit) icon on your business profile card.
This opens the Edit Business Profile dialog.
Editable Profile Fields
| Field | Description |
|---|---|
| About / Tagline | Short description shown under your name in WhatsApp (max 139 characters) |
| Description | Longer business description |
| Industry | Your business category (see full list below) |
| Address | Physical business address |
| Customer-facing email address | |
| Websites | Add as many website links as you like — press Enter or click + to add another |
Profile picture isn't editable here yet
Your current WhatsApp profile picture is shown for reference, but there's no upload option in this dialog today — it can't be changed from QuantixOne.
Supported Industries
| Category |
|---|
| Automotive |
| Beauty, Spa & Salon |
| Clothing & Apparel |
| Education |
| Entertainment |
| Event Planning & Service |
| Finance & Banking |
| Food & Grocery |
| Government & Politics |
| Hotel & Lodging |
| Medical & Health |
| Non-Profit |
| Professional Services |
| Shopping & Retail |
| Travel & Transportation |
| Restaurant |
| Other |
Updating Your Profile
- Edit any field in the dialog.
- Click Save Changes.
Changes may take a few minutes to appear in WhatsApp
After saving, updates are pushed to Meta and synced to WhatsApp. The change is usually visible within a few minutes, but can occasionally take longer.